Shipping & Delivery
At Ingwaz, we aim to ensure your journey with us is seamless from the moment you place an order to the day it reaches your doorstep. Here’s everything you need to know about our shipping and delivery process:
Processing Times
- Orders are processed within 1-3 business days after payment confirmation.
- Once your order is processed, you will receive an email confirmation with tracking information.
Shipping Times
- Domestic Shipping:
Estimated delivery is within 3-7 business days from the date of shipment. - International Shipping:
Estimated delivery is within 7-21 business days, depending on your location and customs processing.
Shipping Costs
- Shipping costs are calculated at checkout based on your location and selected shipping method.
- Free Shipping is available on orders above a specific value, as mentioned during promotions or on our website.
Tracking Your Order
- Once your order is shipped, you’ll receive a tracking number via email.
- You can use the tracking link provided to monitor your package in real time.
Customs & Duties (International Orders)
- For international shipments, customs fees, taxes, or duties may apply based on your country’s regulations.
- These charges are the responsibility of the customer and are not included in the order total.
Undelivered or Lost Packages
- If your package is delayed, lost, or damaged during transit, please contact us at ericsmaxwell@yahoo.com.
- We’ll work closely with the courier service to resolve the issue promptly.
Returns & Exchanges
- For details on returning or exchanging items, please refer to our Returns Policy.
If you have any questions or concerns about your shipping, feel free to reach out to us at ericsmaxwell@yahoo.com. We’re here to help!
